| Activity | Hosting only | Hosting with Hostcare | Hosting with Hostcare+ |
| Web hosting account and web support | |||
| Support for Shared Hosting | No | Yes | Yes |
| Enhanced support with database setup, backup and restore management, file management, hosting configuration | No | Yes | Yes |
| Configuring and customizing most popular applications with common settings | No | Yes | Yes |
| Proactively check the availability and loading speed of your websites | No | Yes | Yes |
| Website security support, daily virus check | No | Yes | Yes |
| Website performance support | No | Yes | Yes |
| Spam protection support | No | Yes | Yes |
| Email setup support | No | Yes | Yes |
| Priority support with guaranteed response time | No | Yes | Yes |
| Script installation assistance, i.e. WordPress, WooCommerce, Joomla, etc. | No | Yes | Yes |
| Exploit and security assistance | No | Yes | Yes |
| Theme recommendations i.e. WordPress themes and installation assistance | No | Yes | Yes |
| Third-party script or plugin installations (5 per year) | No | Yes | Yes |
| Third-party script or plugin maintenance and recommendations | No | Yes | Yes |
| Website optimization and performance tips | No | Yes | Yes |
| Website mobile compatibility recommendations | No | Yes | Yes |
| SSL certificate installation | No | Yes | Yes |
| Website management | |||
| Help with restore after a hacker attack | No | No | Yes |
| Proactively addressing website security issues | No | No | Yes |
| Proactively address website performance issues | No | No | Yes |
| Helping with website editing (max. 1 hour / month) | No | No | Yes |
| Helping with restore or backup databases | No | No | Yes |
| Helping with website configuration | No | No | Yes |
| Regular updates of WordPress and plugins | No | No | Yes |
| Performing basic security audits (1 per year) | No | No | Yes |
| Performing basic performance audits (1 per year) | No | No | Yes |
| Website production | |||
| Helping write or produce content | No | No | Individual |
| Assisting with Search Engine Optimization | No | No | Individual |
| Copywriting | No | No | Individual |
| Paid search advertising, marketing support services | No | No | Individual |
| Web design or design modification | No | No | Individual |
| Creating or editing web pages, blogs | No | No | Individual |
| Adding or editing content to your web site od online store (files, text, images, video) | No | No | Individual |
| Customizing web sites or online store templates | No | No | Individual |
| Adding custom code or plugins to your website | No | No | Individual |
| Development custom code or plugins to your website | No | No | Individual |
| Spam lists blacklist removal, reputation management | No | No | Individual |
| Configuring your online store | No | No | Individual |
| Creating or customizing themes for your CMS (WordPress, WooCommerce, Drupal, Joomla, etc.) | No | No | Individual |
| Configuring your email client | No | No | Individual |
| Troubleshooting third-party integration issues | No | No | Individual |
| Training on how to use the Internet, Web design, SEO or personal computer | No | No | Individual |
| Web server or database tuning | No | No | Individual |
| Helping troubleshoot a script, application, or content installed by customer | No | No | Individual |
| Website speed optimization | No | No | Individual |
| Price / month | - | 39 € | 89 € |
Web technologies are constantly evolving. By updating and optimizing your website, you can achieve faster page loads and a better user experience. Proactive maintenance of your website allows you to quickly respond to industry trends and changes, which can help you stay one step ahead of the competition.
From time to time, your site may experience errors, whether due to outdated plugins, broken links, or other issues. Regular checks and updates can help you avoid unpleasant surprises and ensure that your website is working properly.
- Security: Regularly updated websites are much less prone to hacking and security threats. Older versions of software often contain vulnerabilities that can be exploited for unauthorized access.
- Performance optimization: Web technologies are constantly evolving. By updating and optimizing your website, you can achieve faster page loads and a better user experience.
- Staying competitive: Taking care of your website proactively allows you to respond quickly to industry trends and changes, which can help you stay one step ahead of the competition.
- Bug fixes: From time to time, your site may experience bugs, either due to outdated plugins, broken links, or other issues. Regular checks and updates can help you avoid unpleasant surprises and ensure that your website is working properly.
In short, proactively looking after your website is an investment in its security, performance, credibility and overall value to your visitors and customers.
Our team will provide 24/7 these services for you and you can go about your business in your room. We will proactively monitor, update and keep your website secure.
There are many reasons to use the professional services of our stellar team. For example, you will solve
Hostcare costs 39 € and Hostcare+ 89 € per month in addition to the cost of your regular hosting account. It is billed monthly. If you ever decide that this service is no longer needed for you, please contact us and we will remove it from your account.
No, this service is designed for standard web hosting customers and cannot be used for a reseller account through agencies.
Hostcare and Hostcare+ are only valid for one website at a time. If your hosting plan contains several websites, you must choose for which website the service will be active, or you must order the service for each website separately.
You can add Hostcare and Hostcare+ to your account by ordering it through the client center. Alternatively, contact our support and we will handle it for you.
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